Shipping Policy

Shipping Destinations

Thank you for shopping with the vSeeBox Authorized Distributor Store.

We currently serve clients within the United States.

Processing Time

Warehouse shipping time: Orders placed before 6:00 PM, Monday to Friday, will be shipped on the same day.
Orders placed after 6:00 PM, on weekends, or public holidays will be shipped on the next business day.
Customer support hours: 24/7 online chat support.

Holiday Shipping Notice

Please note that during U.S. federal holidays, our warehouse may be closed or operating with reduced hours.

Orders placed during these periods may experience slight shipping delays. We sincerely appreciate your patience and understanding.

Estimated Delivery Time

Standard delivery typically takes 2–5 business days, depending on your location within the United States.

Delivery times are estimates only and may be affected by weather conditions, carrier delays, or peak shopping seasons.

Orders placed during holidays or promotional periods may experience additional delays.

Shipping Rates

Free shipping is available on all orders over $50.

For orders under $50, a flat shipping fee of $10 will be applied at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.

Please allow up to 24 hours for tracking information to become available.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

Please include:

Your order number

Photos of the damaged package/item (if applicable)

Any relevant shipping details

We will work with the carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

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